The session covers three aspects:

  1. Understanding the psychology of crisis and disruption. We provide an overview of a 3-stage model which helps people to understand the psychological journey that individuals / teams go through during any crisis or disruption. This model helps to normalise how people are thinking and feeling, which is often a vital step to better mental health (and decision making).
  2. Understanding the neuroscience of uncertainty. We will look briefly at the brain’s response to uncertainty and identify the four main thinking traps that people fall into.
  3. Practical tools to deal with uncertainty. We look at the two main aspects of dealing with uncertainty skilfully: 
    • Managing risk – this is about using specific decision-making tools to counter each of the four main thinking traps, enabling us to manage risk and make better decisions.
    • Handling the anxiety itself – we will cover practical techniques that help us learn from our anxiety rather than fight it, so that we can harness it and use it to navigate towards what we really value in life.